There may be times where you have changed your mind. You may return new, unopened items within 7 days of delivery for a full refund of the item's value less a $5 restocking fee. Items must be returned in their original condition with untampered product packaging to allow for resale to other customers. If the item is no longer in new resellable condition, we are unable to accept the return of the item for a refund. Please note that shipping charges will not be refunded and where the order includes discounts for shipping or free shipping, those discounts will be included resulting is the full cost of shipping being deducted from the order. Please keep in mind that shipping costs are paid to the carrier regardless and those costs will need to be recovered in the case of returns based on the customer decision rather than errors on our part.
Please contact us as soon as you receive the product where there is a problem related to an incorrect item or damage that is not as a result of shipping (no visible damage to the shipping carton). If an item was received that was damaged or defective and there was no apparent damage to the shipping box, please email us a digital photo of the damaged or defective product. We will replace the product at no charge to you.