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This merchant's return policy depends on whether the item was fulfilled by Amazon.com or directly from the Webstore merchant.

If the item was fulfilled by Amazon:

Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant or Amazon error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.

Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.

Instructions on how to return items:

1. Visit the return center HERE to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package

You will receive email confirmation when the refund is processed

If the item was fulfilled by the merchant:

Our return policy for items that are not Fulfilled by Amazon is quite similar.

Where we have shipped you the wrong item(s), we will replace the item(s) with the correct item(s) at no charge. We'll also pay the return shipping costs when the return is a result of our error.

There may be times where you have changed your mind. You may return new, unopened items within 7 days of delivery for a full refund of the item's value less a $5 restocking fee. Items must be returned in their original condition with untampered product packaging to allow for resale to other customers.  If the item is no longer in new resellable condition, we are unable to accept the return of the item for a refund. Please note that shipping charges will not be refunded and where the order includes discounts for shipping or free shipping, those discounts will be included resulting is the full cost of shipping being deducted from the order. Please keep in mind that shipping costs are paid to the carrier regardless and those costs will need to be recovered in the case of returns based on the customer decision rather than errors on our part.

Please contact us as soon as you receive the product where there is a problem related to an incorrect item or damage that is not as a result of shipping (no visible damage to the shipping carton). If an item was received that was damaged or defective and there was no apparent damage to the shipping box, please email us a digital photo of the damaged or defective product. We will replace the product at no charge to you.

Where the product is damaged in shipping (visible damage to the shipping carton), please bring that to the attention of the delivery company immediately upon receiving the product to allow you to file a claim. Damage from shipping is the responsibility of the delivery company. You will need to file a claim with shipping company.  We can help.