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Home > Terms and Conditions > FAQ
Frequently Asked Questions


 Canadian Pricing Compared with US Pricing  10/1/2014  by 
We try to price our products as reasonably and fairly as possible. Typically, you will see our list prices set about 20%-40% above the US retail price. Those list prices are not updated more than twice per year. Our retail prices and sale prices are
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If you would like to make larger bulk purchases for your club or association, please send an email to with your contact information, the size of the order you would like to purchase an
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On rare occasisions, some of our customers have some problems related to an AVS error for your credit card transaction. This is usually because the billing address provided does not match what is on file with the credit card company. If you correct y
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 DONATIONS  3/10/2009  by 
At the present time, we are not making donations of games or other products to charitable organizations. As you would expect, there are a considerable number of qualified organizations who would be interested in such donations. Unfortunately, we are
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 GIFT WRAP unavailable at this time  12/17/2010  by 
We do not currently have a Gift Wrap option available for Christmas and other special occasions. Our current quest for this service.partner is unable to receive requests for quest for this service. At such time as the service becomes available in suc
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 LARGE ORDERS  3/10/2009  by 
For large volumes of certain products (i.e. greater than 6 copies), be aware that additional lead time may be required to obtain additional copies from the supplier. There could also be opportunities for volume discounts for larger orders (> $500) wh
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Please be refer to "OUR PRODUCT SELECTION" above to gain a better understanding for the criteria for the products we carry. If you have a product or product line that you would like us to carry, please send an email using our contact page https://boa
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 OUR PRODUCT SELECTION  3/10/2009  by 
Our focus for our product selection is the best games available. We determine which these are through our research into winners of several different awards for game design. These include Games Magazine, International Games, Mensa Select, the German S
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Though we prefer electronic payment, we will accept payment by checks or money orders. We understand that sometimes either you do not have a means of electronic payment available to you or prefer not to use it for an online purchase. The main impact
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At the present time, we are unable able to accept Pickup Orders at our warehouse. At such time in the future that we are able to accept Pickup Orders at any of our locations, we will include an update on this page.
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 PURCHASE ORDERS (PO's)  3/10/2009  by 
At the present time, we are only able to accept Purchase Orders from established corporations and educational institutions where the order size is greater than $150. For PO's less than $150, we will charge a $10 fee to process the PO.
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 REWARDS POINTS PROGRAM Discontinued  9/18/2009  by 
We have chosen to discontinue our Rewards program, so future orders will no longer accumulate additional reword points. If you currently have more than 500 reward points and would like to use them, place your order and advise us of this by a separate
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 SALES TAX  3/10/2009  by 
Sales taxes may apply in certain states. Where applicable, the appropriate sales taxes will be applied to orders shipped in USA.
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We welcome suggestions for products which we should consider carrying. Where you would like us to special order a product, please let us know via our contact page and we will investig
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From time to time, we may need to shut down our operation. These times include inventory and some vacations.We generally try to schedule these closures during less busy times of the year (after Christmas, Easter or Summer). During those times, the w
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7 Wonders: Duel
Fortress America
Lancaster: Henry V: The Power of the King
Love Letter
Zombie Dice Steve Jackson Games

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