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25 - 49.99
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Home > Terms and Conditions > Return/Refund Policy
When you received a damaged or defective items
 3/31/2009  by 
If an item was received that was damaged or defective and there was no apparent damage to the shipping box, please email us a digital photo of the damaged or defective product.  We will follow the policy of the manufacturer to replace the product with a new product.  In some cases, the manufacturer will send the replacement product directly to you.  Where the product needs to be returned for replacement, you will be provided with special information regarding how to ship the product back to the manufacturer or to us.  It is our policy to replace a damaged product rather than to issue a refund.  Where this is a systemic problem, we may instead issue a gift certificate as credit to purchase of a different product.
Chess 4 (4 Player Chess)
At the Gates of Loyang
Ingenious Game (Mass Market Edition)

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