During the peak Christmas season where our volumes are an order of magnitude greater than normal, US Priority Mail and UPS Ground orders will normally ship 1-3 days after the order is placed. Orders with UPS 3-Day Select, UPS 2nd Day Air, UPS Next Day Air, will be filled on the same day if they are received before 12PM EST. All orders ship from Traverse City, MI. Ground shipping time varies with the destination. Shipments to the West Coast normally take 4 to 5 days. Shipments to the Southern states and the East Cost normally take 3 to 4 days. Shipments to states close to Michigan normally take 1 to 3 days. It is not unusual for Christmas time Ground shipments to be delayed by 1 week. To be assured of pre-Christmas delivery for Ground Shipping (UPS Ground or US Postal Service Priority Mail), please have your order in before December 10 unless you destination is close to Michigan. On December 15, Only UPS 3-Day Select or Air shipments should be expected to arrive before Christmas. On December 20, only 2nd Day Air or Next Day Air shipments should be expected to arrive before Christmas. After Monday at 11AM EST, only UPS Next Day Air shipments or Michigan destined shipments should be expected to arrive before Christmas. We will still ship out orders that will not be expected to arrive before Christmas between December 21nd and 24th. Please be prepared for Ground Shipment orders placed after December 11 to arrive after Christmas unless the destination is near Michigan. Note that orders which are placed before 10PM EST and cancelled after that time, will probaby be in progress for processing for shipment. It will not be possible to cancel as will be in process to ship once the process is complete. Shipments which are refused will be refunded for the product price less a 20% restock fee ($10 minimum) along with return shipping costs.
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